Founded in Los Angeles in 2014, AlpinePeakINC was built by telecom veterans on one conviction: enterprises deserve communication infrastructure that actually works.
In 2014, our founders were running communications infrastructure for Fortune 100 clients and watching enterprises lose millions to outages, clunky hardware, and vendors who didn't understand the business impact of a dropped call.
AlpinePeakINC was founded with a simple thesis: build the VoIP platform that enterprise engineers would design if they had no legacy constraints. Cloud-native, AI-first, and engineered to the same standards as banking infrastructure.
Ten years later, we serve 2,400+ enterprises across 60 countries, handling over 50 million calls per month — with the same 99.99% uptime commitment we made on day one.
To eliminate communication infrastructure as a limiting factor for enterprise growth — delivering voice technology so reliable, intelligent, and seamless that our clients never have to think about it again.
A world where every customer interaction — regardless of geography, channel, or volume — is handled with the speed, intelligence, and empathy that builds lasting business relationships.
Every engineering decision starts with one question: does this make the platform more reliable?
Real-time public status page. Honest incident reports. No excuses, no spin — just accountability.
We think of ourselves as embedded partners, not vendors. Your success metrics are our success metrics.
Ship meaningful improvements weekly. Our roadmap is driven by what enterprise clients actually need.
Named a Leader in the Gartner Magic Quadrant for Contact Center as a Service for the third consecutive year.
Ranked #1 by enterprise users in call center software satisfaction with a 4.8/5 star rating across 2,100+ reviews.
Raised $150M led by Andreessen Horowitz to accelerate AI capabilities and global infrastructure expansion.
Achieved full compliance certification suite enabling expansion into healthcare and financial services verticals.
Onboarded our 1,000th enterprise client, handling 10M+ calls per month across 35 countries.
AlpinePeakINC incorporated with 8 engineers and one founding principle: enterprise voice infrastructure must be better.
We're always looking for exceptional talent who want to build the future of enterprise communication.
